Service & Support

Manage Your Business: Service & Support

“When we visited the Home Office...you could tell there was a culture of truly wanting
to help the representative be successful.”
– Tyler Degeneffe, ESI Advisor

The Art and Science of Great Service

To be competitive, you need a business process powered by technology that makes you efficient and easy to work with. You need software with data integration that cuts down on keystrokes. You need digital options that help you make the most of your time.

But you also need people; problem solvers who understand your business, can answer your questions, and who focus on solutions.

ESI Reps have access to both the technology options you need and the service you would expect from an experienced, full-service broker dealer and RIA.


Great Service: ESI Technology Platform

Does your technology make you more efficient? No matter what path you choose, from prospecting to plan implementation and ongoing service, technology plays a role throughout the entire process for today’s financial professional.

Our platform provides best-in-class technology and features a paperless business process with options that include electronic signature, validation, and integration with other key technologies. In addition, our suite of technology options* includes:

Prospecting and Marketing Tools

Stay competitive in a changing – and digital – marketing environment

Financial Planning Tools

Easily create a professional plan

Leading Client Relationship Management Tools

Helping ensure that client data is consistent across all your technology

Research Tools

Including Wealthscape® and discounted access to Morningstar Advisor Workstation

 

Trading & Account Servicing

Wealthscape’s® robust brokerage workstation integrates trading and service functionality with risk management tools

Electronic Business Processing Platform

A flexible, paperless process that includes auto-generated forms kits and eSignature**

Data Aggregation and Reporting

Download, consolidate, update, and reconcile client data automatically, on a daily basis

Equity Services’ Advisory Service Platform

An open architecture platform providing a wide range of managers and over 400 portfolio options

 

*Some technology requires an additional cost.
**Some vendors do not yet accept electronic signature. Service provided through DocuSign.


Great Service: The ESI Team

At ESI, we often say that great service is our product, and our Reps agree.

“The quality of the service people at ESI is far and away better than my previous company ever was. I’ve been doing this long enough that if I’m calling, the question is generally not an easy one, so being able to get in touch with people and have them understand what you’re talking about has been tremendous.”
- Brian Vieselmeyer, ESI Advisor

Our Team’s experience and knowledge means that you’ll have a faster, smoother service experience – and a more personal one.

 
Learn more about how our commitment to service can help your practice. Contact Us Now!
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Sharing the Knowledge

From “back to basics” refreshers, to advanced concepts, to best practices, ESI provides opportunities to explore new markets and solutions. Training options start when you affiliate with us as we introduce you to our business process. Resources include:
  • Best Practice interviews with your peers
  • Technology training
  • Product Training
  • Live/Recorded sessions on practice management topics
  • Conferences
  • Specialized Training Programs
Check the background of this financial professional on FINRA's BrokerCheck
Check the background of this financial professional on FINRA's BrokerCheck